在英国，能源公司强制安装预付费电表的做法引发了广泛关注。根据英国能源监管机构Ofgem的数据显示，在2022年初至2023年1月底期间，约有15万名客户被强制安装了预付费电表。然而，截至目前，仅有1,502名客户获得了总计342,450英镑的赔偿，平均每人约228英镑。此外，供应商计划向另外1,000名客户支付约20万英镑的赔偿。 (bbc.co.uk)
能源大臣克莱尔·库廷霍（Claire Coutinho）对此表示强烈不满，称这一赔偿数量“完全不可接受”。她已与监管机构沟通，要求尽快解决赔偿问题。然而，能源供应商认为，只有约2,500名客户需要赔偿。 (bbc.co.uk)
这一事件源于媒体曝光，发现英国天然气公司（British Gas）的代理商在未遵守Ofgem规定的情况下，强行进入脆弱客户的家中安装预付费电表。此事引发了公众的强烈抗议。随后，Ofgem要求所有能源供应商审查在2022年初至2023年1月底期间强制安装预付费电表的案例，以评估是否需要赔偿。 (bbc.co.uk)
公民咨询局（Citizens Advice）对此表示担忧，指出他们看到太多客户在明显不安全的情况下被强制安装预付费电表。他们呼吁供应商检查客户是否需要从预付费电表中移除，并提供适当的赔偿。 (theguardian.com)
对于那些认为自己在2022年1月1日至2023年1月31日期间被强制安装预付费电表的客户，建议联系其能源供应商，解释情况并提出投诉。如果需要帮助，消费者可以联系公民咨询局（Citizens Advice）或苏格兰直接咨询（Advice Direct Scotland）。如果需要额外支持，投诉可能会被转介至额外帮助单位（Extra Help Unit）和能源监察员（Energy Ombudsman）。 (gbnews.com)
总的来说，强制安装预付费电表的做法引发了广泛的关注和批评。政府和监管机构正敦促能源公司采取行动，确保受影响的客户获得应有的赔偿和支持
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