假如大家在英國生活了一段時間，都會發現英國的網上商店是非常盛行，衣服、生活用品、食物、家庭電器等都可以從網上買到，商店都喜歡使用第三方物流公司，因為價錢便宜還提供售後服務（例如：免費退貨）。
在越來越多物流公司加入市場競爭的時勢下，優質服務變得非常重要。雖然 Hermes心得商家歡迎（根據getbyrd.com的數據，Hermes的使用量是頭兩位），但隨著客戶服務質量差和包裹處理不當的因素，令商店的劣評不斷，被棄用都是遲早的事。
Hermes物流在11月份的Citizens Advice公佈的評分報告內，平均只獲得1.5星。其中『Trust 信任度』只獲2星，而『handling customer problems 處理顧客問題』方面更只獲1星。
Hermes 改為 EVRI
劣評不斷加上早前的醜聞（Hermes醜聞），終於喚醒了Hermes去改革。
Hermes決定重組公司，並改名為『EVRI』。EVRI 將會開設一個全新的客戶服務團隊和聘用200個專業物流點的團隊，決心改善服務質素。他們還為現有的2萬個工人增設『退休計劃』，項目總數花費700萬英鎊。
Ring Battery Video Doorbell Plus (newest gen) + Chime (3rd Gen) | Video Doorbell Camera | Retinal 2K, up to 6x Enhanced Zoom | Quick Release Battery Pack | 30-day free trial of Ring Subscription Plan
£159.99 (as of 22/10/2026 19:44 GMT +01:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Introducing Amazon Alexa Tablet 11 Fabric Folio Cover with Magnetic Attach – Lightweight and Protective
£49.99 (as of 22/10/2026 19:44 GMT +01:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Amazon Official OEM USB-C Charger and Power Adaptor – Charge two devices at once with a compact design
£24.99 (as of 22/10/2026 19:44 GMT +01:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Ring Outdoor Camera Battery (Stick Up Cam) | Wireless HD Video Security Camera | Easy to Install | Alternative to CCTV system
£79.99 (as of 22/10/2026 19:44 GMT +01:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
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